As a marketer, you want highly effective instruments to have interaction prospects throughout all of your channels successfully. Dotdigital stands out as a advertising and marketing automation platform that empowers you to not solely create distinctive buyer experiences but additionally obtain your advertising and marketing objectives. Listed here are ten the explanation why it is best to select Dotdigital.
1. Prime-notch help
Loads of different advertising and marketing automation platforms supply nothing greater than fundamental buyer help. We offer a complete help bundle tailor-made to empower your advertising and marketing workforce and drive your progress.
At its core, our bundle contains industry-leading 24/7 telephone help with a mean response time of 20 seconds, in addition to dwell chat help inside one minute. This ensures that you simply obtain immediate help everytime you want it.
However that’s simply the beginning. We additionally supply further providers, together with specialised coaching, inventive help, and entry to a community of top-tier service companions. These providers are designed to boost your advertising and marketing efforts and maximize your return on funding with Dotdigital.
Relying in your bundle, it’s possible you’ll be assigned a devoted Buyer Success Supervisor (CSM). Your CSM will act as a trusted advisor, collaborating intently with you to grasp your distinctive enterprise objectives and be certain that you absolutely capitalize on Dotdigital. They’ll present ongoing steering, coaching, and help that can assist you harness the complete potential of the Dotdigital platform and obtain your advertising and marketing goals.
This complete strategy units Dotdigital aside from the competitors. We don’t simply supply reactive help; we offer proactive steering tailor-made to your particular wants.
2. Complicated tech stacks made easy
We perceive that managing advertising and marketing throughout a number of platforms might be difficult. That’s why Dotdigital gives an all-in-one resolution designed to streamline your day by day workflow.
Dotdigital seamlessly integrates together with your current CRM and ecommerce platforms, eliminating the necessity for irritating knowledge silos.
Work effortlessly throughout completely different currencies and handle a number of little one accounts with ease. Our platform is constructed to deal with the complexities of your small business, so you possibly can give attention to what issues most – creating distinctive buyer experiences.
3. A unified and highly effective platform
Dotdigital gives a complete and highly effective platform that goes past fundamental advertising and marketing automation. It offers a whole 360-degree view of consumers throughout all touchpoints, together with web site visits and e mail interactions.
The platform contains highly effective analytics and segmentation instruments that assist in creating extremely focused and efficient advertising and marketing campaigns. With Dotdigital, you possibly can unify your knowledge and personalize the client journey at each step with out the necessity for advanced integrations with exterior personalization instruments.
4. Constructed to scale
As your small business grows, so will your advertising and marketing wants. Dotdigital’s scalable platform can maintain tempo together with your ambition. Our webhooks supply the pliability to combine Dotdigital with any future instruments or platforms. This ensures that your advertising and marketing automation scales seamlessly regardless of your model’s path.
With a clear public product roadmap and a devoted companion integrations workforce, Dotdigital is supplied to be the muse of your advertising and marketing expertise stack.
5. Consumer-friendly AI options
Dotdigital permits each marketer to make the most of AI, no matter their technical experience. The platform’s AI capabilities, together with actionable predictive analytics, AI-driven product suggestions, and the revolutionary WinstonAI, are designed to be user-friendly.
WinstonAI is a part of the Dotdigital e mail builder, providing strategies for topic traces and replica. It helps cross-channel advertising and marketing, enabling customers to simply convert an e mail marketing campaign to SMS with only a single click on, and far more.
6. Deliverability experience
Dotdigital’s in-house workforce of deliverability specialists works diligently to guard your sender fame. This contains offering a number of devoted IP addresses for transactional emails, making certain your messages land within the inbox and never the spam folder. What’s extra, the workforce is all the time available to supply strategic recommendation and finest practices to optimize your e mail deliverability.
7. Highly effective SMS advertising and marketing
Electronic mail and SMS go collectively like two peas in a pod. That’s why we’ve made it straightforward to include our highly effective SMS service into your advertising and marketing technique. Dotdigital makes use of tier-one aggregators to make sure dependable SMS supply with correct reporting. With superior SMS performance, world protection reaching over 220 international locations, and in-house SMS experience, Dotdigital is a powerful alternative should you’re severe about SMS.
8. Superior reporting
Information is crucial for profitable advertising and marketing campaigns. Dotdigital’s superior advertising and marketing reporting offers you with insights to make knowledgeable selections. Our superior reporting options present the important thing data wanted to make strategic selections that drive outcomes.
Our platform gives a complete suite of analytics, together with RFM and eRFM evaluation, buyer journey reviews, multi-touch income attribution, and predictive AI capabilities that establish traits and areas for enchancment.
9. Unmatched cross-channel attain
Dotdigital offers a complete suite of cross-channel advertising and marketing instruments beneath one platform. This lets you seamlessly make the most of e mail, SMS, push notifications, dwell chat, and WhatsApp in your campaigns. This implies you possibly can attain prospects throughout a number of channels, wherever they’re of their journey.
By connecting together with your viewers on their most popular channels, you possibly can create memorable experiences that resonate with them. This customized strategy not solely will increase conversions but additionally strengthens relationships and fosters lasting loyalty.
10. Sustainable alternative
Because the world’s first carbon-neutral advertising and marketing automation platform, Dotdigital is powered by 100% renewable power and is dedicated to environmental sustainability. So should you’re trying to cut back your small business’s environmental impression, Dotdigital is a transparent alternative.
Select Dotdigital at present
By selecting Dotdigital, you possibly can acquire entry to the instruments and help they should create distinctive buyer experiences and obtain your advertising and marketing objectives. Whether or not you’re a small enterprise simply beginning or a big enterprise with advanced advertising and marketing wants, Dotdigital has the ability to take your advertising and marketing to the subsequent degree.
