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12 months in Overview: E-mail on Acid in 2021


Email on Acid splat by a 2021 calendar page


Take a deep breath…
The vacations are winding down, and the 12 months is coming to an in depth. It’s time to replicate on 2021 to see how far we’ve come.

The previous 12 months have been fairly a whirlwind for the E-mail on Acid model. Whether or not you casually learn our weblog, subscribe to our publication, or use our electronic mail testing and optimization instruments day by day, it’s been nice having you alongside for the journey.

Right here’s a glance again at E-mail on Acid’s story in 2021, together with some information, occasions, and tasks you will have missed.

E-mail within the subsequent/new regular

Whether or not you name it the “subsequent regular” or the “new regular”, it positive looks like we’re nonetheless ready to seek out out what regular really means.

Whereas 2020 will go down within the historical past books because the 12 months the whole lot modified, 2021 got here with its fair proportion of disruptions as nicely. For those who anticipated life and work to return to “regular,” you in all probability didn’t count on we’d nonetheless be in the course of a pandemic at this level.

All through all of it, electronic mail continues to show its relevancy as a vital communication channel.

Nonetheless, that doesn’t imply electronic mail stays the identical whereas the whole lot adjustments. The occasions of 2020 additionally meant electronic mail entrepreneurs needed to adapt in 2021.

email marketer works on 2021 action plan

We wrote about lots of these adjustments in an unique e-book, E-mail Advertising and the Subsequent Regular. The particular report features a listing of motion objects in addition to insights into:

  • E-mail’s function in public security and disaster communication through the COVID-19 pandemic.
  • How electronic mail engagement metrics and shopper conduct modified in 2020.
  • Why the financial restoration requires completely different electronic mail methods for various industries.
  • What ongoing points together with politics, social justice, and local weather change imply for electronic mail entrepreneurs.

Though we’re closing in on two years since COVID-19 entered the scene, loads of the data and recommendation on this report stays helpful for entrepreneurs who perceive that the established order is not the way in which to go.

Celebrating electronic mail historical past

2021 marked the fiftieth anniversary of the invention of electronic mail… allegedly.

E-mail on Acid celebrated the event with an interactive timeline of electronic mail historical past. We additionally explored the controversy surrounding who actually invented electronic mail. Because it seems, some electronic mail geeks get fairly obsessed with whether or not the credit score ought to go to Ray Tomlinson or Shiva Ayyadurai.

(Try the article’s feedback to see what we imply)

tomlinson and Ayyadurai
Ray Tomlinson (L), Shiva Ayyadurai (R)

Each males have fascinating tales, and it’s straightforward to see how both of them may obtain the moniker of “inventor of electronic mail.” Historical past is a bizarre factor.

A private spotlight from our exploration of electronic mail historical past was when advertising and marketing pioneer, best-selling creator, and all-around beneficiant dude, Seth Godin, replied to my electronic mail asking for his ideas. Discover out what Seth has to say about electronic mail’s future greater than 20 years after he wrote Permission Advertising.

The way forward for electronic mail is now

E-mail on Acid hosted a bunch of webinars for electronic mail entrepreneurs within the first half of 2021. Our hottest was a collection of webinars on the way forward for electronic mail hosted in partnership with emfluence.

future of email webinar series logo

We took some type suggestions from Marty McFly and Doc Brown and obtained some nice suggestions on our electronic mail advertising and marketing trilogy, which you’ll be able to watch on-demand now:

Managing stress and the workforce

E-mail advertising and marketing may be irritating. We all know that for sure as a result of we straight up requested electronic mail entrepreneurs. Our E-mail Advertising and Stress Survey in 2021 discovered that greater than 70% of electronic mail geeks assume their work is irritating. (Ship button anxiousness, anybody?)

Communication breakdowns may cause stress, which is why a supportive, cohesive workforce is a big aid. However how do you accomplish that, particularly if you’re whole workforce is working remotely?

pie chart results of email marketing and stress survey

Within the midst of updating the listing of supported purchasers and retaining our electronic mail preview engine working, the E-mail on Acid product workforce additionally refined and relaunched our electronic mail workforce administration instruments in 2021.

These options make it a lot simpler for distant advertising and marketing groups to collaborate and talk on electronic mail design and improvement earlier than launching a brand new marketing campaign. Which means you’ll be extra prone to keep your state of Zen.

Try these articles to study extra about the advantages of E-mail on Acid workforce administration instruments:

Extra just lately, we obtained some real-world recommendation on electronic mail workforce communication from builders and designers with loads of hands-on expertise. Try How E-mail Builders and Designers can Work Higher Collectively for extra.

The Splat Fest digital occasion

The e-mail geek neighborhood is filled with good individuals with concepts to share. That’s why E-mail on Acid launched the digital occasion, Splat Fest in June of 2021.

Whether or not you deal with electronic mail technique, electronic mail design, or electronic mail improvement, there was a bit one thing for everybody. Splat Fest included subjects like:

  • BIMI logos
  • Experimenting with AMP emails
  • E-mail accessibility and inclusion
  • Advertising automation
  • Interactive emails with dynamic content material
  • And far more!

All Splat Fest digital classes are actually reside and accessible for viewing.

The acquisition double-whammy

sinch acquisition graphic

By far the most important information for E-mail on Acid in 2021 was a change in possession and management for the primary time in firm historical past.

In June, we mentioned so lengthy to co-founder and CEO John Thies because the model was acquired by Pathwire — the guardian firm of Mailgun and its highly effective electronic mail API in addition to the intuitive electronic mail builder, Mailjet. CEO Will Conway took over the reins, and now our three mixed manufacturers may help companies construct, ship, check, and ship all their electronic mail communications.

But it surely didn’t finish there!

In late September, we introduced that world communications firm, Sinch, had plans to amass Pathwire together with all three electronic mail manufacturers. The acquisition turned official in December. We’re simply attending to know our counterparts in Sweden (which is the place Sinch’s HQs are positioned) and all over the world.

Sinch makes a speciality of cell and voice messaging, and the Pathwire acquisition means prospects have a whole set of communication options.

Will Conway

“For those who’re desirous about including new channels to your communications technique, we expect you’ll be excited to listen to in regards to the prospects this new chapter will present…

“Including cell messaging, voice, and video companies to your electronic mail expertise means you’re not simply specializing in the current of buyer communications – you’re additionally on the point of present the expertise the following era calls for.”

~ Will Conway, Pathwire CEO

Oh, and did we point out we’re actually trying ahead to taking our first fika break?

Darkish Mode: Half Deux

Darkish mode electronic mail was an enormous deal for E-mail on Acid in 2020, and we returned to go to the subject with Pathwire in 2021.

First, we performed a survey in partnership with Ascend2 and revealed the most important darkish mode electronic mail challenges. Topping the listing was coping with darkish mode emblem issues in emails.

Make sure you try all of the survey leads to our darkish mode electronic mail infographic.

E-mail on Acid Sr. Developer, Megan Boshuyzen, additionally talked darkish mode and coding throughout Pathwire’s Nightmare at E-mail Camp in October of 2021. Hear from Megan if you try all the e-mail developer classes from Day 2 of the digital occasion. It additionally consists of coding suggestions from Jay Oram of ActionRocket and electronic mail accessibility insights from Paul Ethereal.

What’s new in 2022?

So what’s forward within the New 12 months? An excessive amount of to speak about on this weblog put up, my good friend. And the reality is… who is aware of!

If the final couple of years taught us something, it’s to be prepared for absolutely anything. There’s one factor, nevertheless, that gained’t change …

E-mail on Acid will proceed offering entrepreneurs with a dependable approach to check, preview, and optimize their emails earlier than hitting that ship button.

As a part of a a lot greater group with a holistic view of digital communications, we’re extraordinarily excited to seek out out the place issues are headed subsequent. So, keep tuned!

Creator: Kasey Steinbrinck

Kasey Steinbrinck is a Sr. Content material Advertising Supervisor for Sinch E-mail, which incorporates the manufacturers E-mail on Acid, InboxReady, Mailgun, and Mailjet. He understands how electronic mail and content material work hand-in-hand to create a powerful technique. Kasey has additionally frolicked working in conventional media, e-commerce advertising and marketing, and for a digital company.

Creator: Kasey Steinbrinck

Kasey Steinbrinck is a Sr. Content material Advertising Supervisor for Sinch E-mail, which incorporates the manufacturers E-mail on Acid, InboxReady, Mailgun, and Mailjet. He understands how electronic mail and content material work hand-in-hand to create a powerful technique. Kasey has additionally frolicked working in conventional media, e-commerce advertising and marketing, and for a digital company.


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