YouTube feedback: A Full Information

As a powerhouse for video content material, it’s no surprise that YouTube continues to be one of many hottest web sites on the earth. Companies can broaden their attain and construct model loyalty on the platform—however they should actively monitor and handle their feedback to get the most effective outcomes.

On this publish, we’ll clarify every little thing it is advisable to learn about moderating and modifying your YouTube feedback.

Why companies ought to monitor their YouTube feedback

In case you’re questioning whether or not you really want to watch your YouTube feedback, listed here are three compelling the explanation why you must:

• YouTube feedback may help you gauge buyer sentiment. How do your prospects reply to your content material? Positively? Negatively? Under no circumstances? Monitoring your feedback may help you perceive how prospects really feel about your model.
• YouTube feedback current a possibility for engagement. Responding rapidly to adverse feedback may provide help to enhance your picture—not simply with an sad buyer, but in addition with different YouTube viewers who see the way you reply to battle. Have interaction with optimistic commenters, too, and also you would possibly flip completely satisfied prospects into model evangelists.
• YouTube feedback may provide help to develop new content material. YouTube customers aren’t shy about expressing their opinions. Take note of what they’re saying about your content material, and you may develop new content material that they need to see.

Learn how to see your remark notifications on YouTube

There are 3 ways you could find feedback in your YouTube movies:

1. You possibly can see viewer feedback by scrolling right down to the feedback part on any of your movies. YouTube feedback all the time seem beneath every video on each cell and desktop.
2. You too can see the latest feedback by checking your notifications. On each cell and desktop, view your most up-to-date notifications by clicking the alarm bell icon on the high of the display screen.
3. Alternatively, you possibly can see all of your feedback and mentions in YouTube Studio. On desktop, navigate to YouTube Studio and on the left facet of your display screen, click on Feedback.

There, you possibly can kind feedback by useful metrics and qualities akin to:

• Whether or not you’ve responded to them
• If the remark comprises particular textual content
• If the remark comprises a query

To handle YouTube feedback on cell, you’ll have to obtain the YouTube Studio app. Just like desktop, the cell model exhibits you your newest feedback in your dashboard or you could find them whenever you navigate to the Feedback tab.

Learn how to see your YouTube remark historical past

If you wish to understand how often your model has been participating along with your viewers, you would possibly need to see your remark historical past. YouTube retains a file of each remark your account has ever posted.

Comply with the steps beneath to seek out your full listing of feedback.

For desktop units:

1. Navigate to Historical past on the left facet of your display screen. This can present you your watch historical past by default.
   
2. Then, navigate to the best of your display screen and click on Feedback below Handle all historical past.
   

On cell:

1. Open the YouTube app.
2. Faucet your profile icon within the high proper nook of your display screen.
3. On the left facet, click on on Choose your information in YouTube.
4. Below Your YouTube dashboard, click on on Feedback.

Why edit YouTube feedback

All of us make errors—and the excellent news is, YouTube allows you to edit your feedback. Take into account modifying a YouTube remark if:

You made a typo

Misspelled one thing or made a grammatical error? No massive deal—that’s nothing an edit can’t repair!

You didn’t use the proper tone in your response

Not happy with the way you got here throughout? Enhancing your remark may help you higher talk what you’re making an attempt to precise.

You might want to replace an earlier assertion

In case you made a remark in haste, or circumstances have modified, edit your remark so that you just don’t mislead anybody.

Learn how to edit YouTube feedback

There are two methods to edit YouTube feedback.

The primary approach is to open the video you commented on. This works greatest in case you already know the precise video that has the remark you’d like to vary:

1. Faucet or click on on the three vertical grey dots that seem on the highest proper nook of your remark. You’ll see an choice to Edit or Delete.
   
2. Click on Edit to vary your remark.
3. Enter your edits. While you’re completed, click on Save.

Alternatively, you possibly can:

1. Go to your remark historical past to go to the remark you need to edit.
2. While you’ve discovered the remark, click on on the hyperlink to the video or its thumbnail.
3. As soon as the video opens in a separate tab, discover your remark beneath it.
4. Click on on the three vertical grey dots and click on Edit.
5. Enter your edits. While you’re completed, click on Save.

Learn how to delete a YouTube remark

Deleting feedback follows the identical collection of steps as modifying.

• On desktop and cell: Navigate to the remark you need to delete immediately, click on on the three vertical dots and click on Delete.
• On desktop solely: Go to your remark historical past and click on on the hyperlink or video thumbnail subsequent to the remark you need to delete. YouTube will open the video in a separate tab. From there, navigate on to your remark to delete it.

Learn how to disable feedback on YouTube

Feedback can typically be overwhelming. Whereas it’s essential to understand how to answer social media feedback, there could also be instances when it is advisable to disable feedback altogether. Whether or not it is advisable to disable them to cease arguments, harassment or since you don’t have a devoted moderator, right here’s how you can disable YouTube feedback.

Disabling feedback on a particular video on cell

If there’s one video in your channel that’s flooded with feedback, you’ve got the choice to disable feedback on that video solely. In case you’re contemplating disabling feedback, we suggest doing so on particular movies earlier than disabling them throughout your whole channel.

1. Open the YouTube Studio app.
2. Click on on Content material.
3. Click on on the thumbnail of the video.
4. Click on on the pencil icon on the high of the display screen.
5. Click on on Extra choices on the backside of the menu that seems.
6. Below Feedback, choose Disable feedback.

Disabling feedback on a particular video on desktop

1. Go to YouTube Studio on desktop.
2. On the left navigation, click on Content material.
3. Click on on the video.
4. After Viewers, click on on Present extra.
5. Scroll right down to Feedback and scores.
6. Choose Disable feedback.

On each desktop and cell, you’ve got the choice to pick Maintain all feedback for assessment. This received’t stop anybody from commenting, however you’ll have to assessment and approve every remark earlier than it seems below your video. We suggest this feature in case you have the time or assets to assessment all feedback.

Disabling feedback in your whole channel

Disabling feedback in your whole channel is an excessive transfer, however it could be crucial at instances. For instance, in case your model is within the midst of managing a public relations disaster, or your remark moderator is on trip, you would possibly need to disable feedback.

1. Go to YouTube Studio on desktop.
2. Click on on Settings.
3. Click on on Neighborhood.
4. Click on on the Defaults tab.
5. Below Feedback in your channel, choose Disable feedback.

In case you resolve to disable feedback throughout your whole channel, take into account doing in order a short lived measure.

What are the advantages of disabling YouTube feedback?

Whether or not you disable feedback on a single video or throughout your whole channel, there are professionals and cons to doing so. Take into account these details earlier than you and your workforce take additional motion.

Execs of disabling YouTube feedback

1. Forestall folks from spreading dangerous messaging. YouTube remark threads can get hostile. By turning them off, you’ll stop trolls from leaving dangerous feedback.
2. Higher management your model’s narrative. When the general public can’t interject with their views and concepts, you’ve got extra management over your model’s picture. That is essential in case you plan to advertise your YouTube channel.
3. Alleviate your moderation workforce’s workload. In case you’re a workforce of 1 or overwhelmed with the variety of feedback even with a big workforce, disabling feedback will assist scale back the workload.

Cons of disabling YouTube feedback

1. Your model might seem like much less reliable. Turning off feedback might give folks the impression that your model isn’t considering suggestions.
2. You would possibly frustrate your viewers that need to depart optimistic feedback. Censoring the general public’s means to go away feedback doesn’t simply stop adverse feedback, it prevents optimistic ones, too. Viewers which are loyal to your channel or take pleasure in your content material might really feel alienated by your determination to show off feedback.
3. Your channel might undergo a higher drop in engagement. Feedback are a notable a part of your engagement metrics. Your movies won’t rank as nicely in search or solutions in case you flip off feedback.

Learn how to activate feedback on YouTube

In case you’ve disabled or turned off your YouTube feedback, you possibly can flip them again on everytime you’re prepared.

In case you disabled feedback to your whole channel:

1. Go to YouTube Studio on desktop.
2. Click on on Settings.
3. Click on on Neighborhood.
4. Click on on the Defaults tab.
5. Below Feedback in your channel, choose Permit all feedback.

Learn how to activate feedback for a particular YouTube video on cell:

1. Open the YouTube Studio app.
2. Click on on Content material.
3. Click on on the thumbnail of the video you need to restore feedback on.
4. Click on on the pencil icon on the highest of the display screen.
5. Click on on Extra choices on the backside of the menu that seems.
6. Below Feedback, choose Permit all feedback.

Learn how to flip feedback on for a particular YouTube video on desktop:

1. Go to YouTube Studio on desktop.
2. On the left navigation, click on Content material.
3. Click on on the video that you just need to allow contents on.
4. After Viewers, click on on Present extra.
5. Scroll right down to Feedback and scores.
6. Choose Permit all feedback.

Work smarter in the case of YouTube content material

Relying on how standard your YouTube channel is, managing feedback can flip right into a full-time job. Along with figuring out how you can flip feedback on and off, it’s additionally essential to determine a technique for remark moderation and responses.

Seeking to handle your YouTube feedback extra successfully? Obtain our free video metrics cheat sheet that can assist you optimize your video content material technique and take advantage of out of your YouTube group administration.