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At MoEngage, our prospects’ info safety is our prime consideration; we have now invested in constructing companies and operational controls to make sure this. Our intention has at all times been to stick to the very best safety practices within the business so our prospects can execute their insights-led engagement methods.
At present, I’m excited to announce that MoEngage has acquired the SOC 2 Sort 2 and CSA STAR attestation. These certifications end result from in-depth third-party audits by Accedere that scrutinize the structure and operations of MoEngage’s SaaS service and infrastructure. These certifications additional reinforce our dedication to important business rules and greatest practices.
What Are SOC 2 and CSA STAR Attestations? Why Are They Necessary?
SOC 2
The System and Group Controls or “SOC” 2 Report addresses a corporation’s controls in opposition to the AICPA’s Belief Providers Standards. The SOC 2 Sort 2 Report focuses on administration’s description of a service group’s system and the suitability of controls’ design and working effectiveness.
MoEngage has accomplished the SOC 2 Sort 2 Certification for its SaaS Infrastructure and Providers on the next Belief Service Standards:
- Safety: Follows world greatest practices for safety similar to two-factor authentication, encryption, firewall, person identification, and extra.
- Confidentiality: Ensures Buyer knowledge is safe on the MoEngage platform by measures similar to encryption, entry controls, and 2-factor authentication.
- Availability: Ensures entry to the platform by steps to make sure uptime, catastrophe restoration, and incident administration.
CSA STAR
The Cloud Safety Alliance Safety Belief Assurance and Threat (CSA STAR) Program encompasses elementary rules of transparency, rigorous auditing, and harmonization of requirements.
The Stage 2 CSA STAR Attestation is a collaboration between CSA and the AICPA to supply tips for licensed public accountants (CPAs) to conduct SOC 2 engagements utilizing standards from the AICPA (Belief Service Rules, AT 101) and the CSA Cloud Controls Matrix. The Stage 2 CSA STAR Attestation offers for unbiased third-party assessments of cloud suppliers.
MoEngage has accomplished the CSA STAR Stage 2 Attestation for its SaaS Infrastructure and Service.
What Do MoEngage’s SOC 2 and CSA STAR Compliance Imply to Our Prospects?
Our SOC 2 report reiterates sturdy inner controls designed and applied in alignment with the safety rules outlined within the Belief Providers Rules and Standards for Safety. Additional, our CSA STAR attestation validates that our cloud safety measures meet the factors outlined within the CSA Cloud Controls Matrix (CCM) Model 4.0.5 management specs (CCM Standards).
These business attestations show that MoEngage can design, construct, and function a safe, resilient service that manufacturers can depend on for buyer engagement. When your safety groups consider our service design, these certifications validate our ongoing dedication to knowledge safety greatest practices.
How Did We Obtain These Certifications?
Reaching these certifications shouldn’t be straightforward and requires a devoted effort. MoEngage is dedicated to delivering companies on the highest requirements, and sustaining business certifications is vital to demonstrating that dedication. Right here’s how we achieved these certifications:
A Strong Product
An important motion we took to realize these certifications was to construct a superb service. We’ve got held world-class safety and operations practices as elementary to our supply mannequin because the starting. It solely took just a few minor changes and refinements to a few of our practices for us to make the grade.
An Superior Workforce
As we constructed our SaaS platform, we additionally strengthened our product administration and engineering groups. Our crew has wealthy expertise in SaaS and has helped create a number of the most well-known companies from reputed corporations. By leveraging all that have and information of greatest practices, MoEngage essentially adjustments how manufacturers digitally have interaction with their prospects and ensures insights-led buyer engagement.
Safety Finest Practices
MoEngage SaaS Software is listed publicly within the CSA STAR Registry. Whereas making ready for CSA STAR, we reached out to a third-party auditor to start the method of evaluating MoEngage’s SaaS Infrastructure and Safety practices for SOC 2 compliance. Given our efforts to cross our inner safety audit and the CSA STAR attestation, we might shortly full the submission to our SOC 2 auditor and cross that analysis.
Recertifying all adopted compliances and requirements like SOC, CSA STAR, and ISO 27001 is an annual course of. We’re totally dedicated to sustaining the operational practices that may enable us to recertify every year effectively.
Our Continued Dedication to Knowledge Safety
As well as, our management crew stays dedicated to creating and implementing info safety administration programs that adjust to the very best world knowledge safety requirements and greatest practices.
- We adjust to GDPR and CCPA and supply safe authentication and a Single Signal-On choice.
- We’re a licensed ISO 27001:2013 firm with an Data Safety Administration System (ISMS) arrange as per the ISO/IEC 27001:2013 audit carried out by the BSI Group.
- You’ll be able to check out the dedication to knowledge safety right here.
Reaching SOC2 compliance was at all times on the radar, and we’re glad to have reached this milestone. We’ll share extra updates as we proceed our drive to strengthen our knowledge safety and privateness programs.
