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Find out how to Write the Finest Consumer Tales | by Lisa Mo Wagner | Jul, 2023


Picture by Etienne Girardet on Unsplash

Typically it’s good to return to the fundamentals. Let’s discuss story writing! ✍️

What are some issues which can be important for an excellent story? What’s one thing useful that takes it from good to nice?

  1. Consumer tales should all the time have a person!
  2. Consumer tales seize what the person needs to realize in a easy sentence
  3. Consumer tales comprise a qualifying worth assertion
  4. Consumer tales embody acceptance standards
  5. Consumer tales are small and easy

I consult with the entire ticket or backlog merchandise as a person story. However, one a part of the person story is the person story within the slim sense. Let me share with you what I put right into a person story within the broader sense.

1️⃣ USER STORY

I favor the “job story” format, however the basic person story template works simply as nicely if, and provided that, you make it a couple of particular person (persona) and their “why” — It shouldn’t be “As a PO, I need a button there so the person can use it.” 😉

Job Story: When _____ (Situation) I want to_____ (Motivation) So I can_____ (Expected Outcome)
Learn all the small print right here.

2️⃣ ADDITIONAL CONTEXT

Right here goes something that explains why we’re doing this and what we’re attempting to perform: Desired enterprise end result 💸, the way it pertains to the OKRs 🎯, what person analysis 🕵️‍♀️ introduced us right here, the assumptions we validated 👩‍🔬 and the dangers we’re prepared to take, the way it suits into the larger image… you get the thought.

Typically, I add some subheadings if there’s rather a lot right here. I like leaving this part’s title obscure as a result of the content material may be very contextual.

3️⃣ ACCEPTANCE CRITERIA

Acceptance standards must be created as a joint effort between the product proprietor and the event group. They need to

  1. be testable with clearly outlined move/fail outcomes,
  2. be unambiguous and concise,
  3. set up shared understanding.
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