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A Story of Two Roadmaps — And Why You Can’t Succeed With Solely One | by John Utz | Aug, 2023


“There isn’t a one-size-fits-all product roadmap. A roadmap can and will look completely different relying on the scenario. Totally different companies, completely different levels of product maturity, completely different audiences, and completely different targets would possibly necessitate completely different roadmap codecs.” — C. Todd Lombardo

As soon as upon a time, in a metropolis like yours, two variations of a roadmap emerged. The primary was a exact set of duties, milestones, and deliverables for the diligent civil servants tasked with constructing — the engineers, designers, and product managers. The second was a simplified, big-picture model meant to information the town’s council of stakeholders — a choose panel of buyers, enterprise executives, and prospects.

Within the product group’s, err, I imply civil servants’ headquarters, the roadmap was a dwelling doc, evolving like a dynamic organism. It was ever-changing, reflecting the fluid nature of product improvement. However inside this complexity lay its allure. Every intricate element marked a step in the direction of the end result.

In distinction, the stakeholders’ roadmap was a beacon of simplicity. It was the lighthouse guiding the product by means of the ocean of strategic targets with out getting misplaced within the turbulent waves of change. It supplied a transparent, unwavering imaginative and prescient of the long run, aligning all stakeholders with out overwhelming them. It was technique over techniques, outcomes over output.

A fateful mistake was made, regardless of cautious planning. The detailed roadmap supposed for the product group was unintentionally switched with the one for the stakeholders. The latter group was alleged to get a presentation on the broader imaginative and prescient however as a substitute discovered themselves in a maze of jargon and particulars.

The product group, however, was proven the high-level roadmap. It lacked the main points they wanted to execute. Each side began the assembly assured however left bewildered.

The fallout was fast. The stakeholders, now overly fixated on particulars, started questioning and difficult each minor determination. The product group, missing the wanted steerage, started making product selections with out context.

Rumors unfold throughout the town that the council of stakeholders thought of halting work as a result of perceived lack of path. The product group’s morale nose-dived, fearing their laborious work may be wasted.

With each roadmaps uncovered to the unsuitable group, a query loomed: How will the town proceed?

This story, albeit fictitious, warns of the hazards of confusion and miscommunication. Each roadmaps, although completely different, are essential. But, they have to be offered to the suitable viewers with the suitable context and time to stop chaos and distrust.

The underside line? There ought to all the time be two roadmaps, separate and every with a function. The product group’s roadmap is the execution-level blueprint, whereas the stakeholders’ roadmap displays the strategic north star. And whereas transparency is important, the lens by means of which data is considered have to be fastidiously chosen to make sure understanding, alignment, and belief.

Creating two variations of a roadmap — one for stakeholders (together with prospects) and one for the product and engineering group — permits for simpler communication and administration of expectations, as every group has distinct wants and areas of curiosity.

Very like an artist’s impressionistic portray, the stakeholder roadmap paints broad strokes of the long run. This roadmap doesn’t get slowed down within the trivia however focuses on technique, alignment, and worth by way of return on funding.

To stakeholders, it’s much less concerning the bricks and extra concerning the palace they’re constructing. After they ask about options, it’s typically not the wallpaper they’re interested in however whether or not the palace could have the towers and turrets they envision.

Due to this fact, the stakeholders’ roadmap is extra strategic, high-level, outcome-focused, and secure. Frequent modifications can create confusion or concern.

However a palace have to be constructed to exist, brick by brick.

Enter the product group roadmap. This roadmap is the architect’s blueprint, stuffed with the specifics — the exact measurements, supplies, and strategies. For our builders — engineers, designers, and product managers — it’s about realizing which brick goes the place understanding the sequence, and guaranteeing the inspiration is robust. This roadmap is alive, altering to the rhythm of suggestions, assessments, and new challenges.

The product group roadmap is a vital software for planning, coordination, and monitoring progress throughout the group. In contrast to the stakeholders’ roadmap, this one is dynamic and topic to frequent updates because the group iterates.

By sustaining two variations of the roadmap, you’ll be able to make sure that every group receives the extent of element and kind of data most helpful and related to them whereas additionally managing expectations and avoiding confusion.

It’s all about offering the suitable data to the suitable individuals on the proper time.

Managing and sustaining two variations of a roadmap is a problem, little doubt. However belief me; it saves important time and complications. Quite than resist, listed below are a number of tricks to preserve the variations well-groomed.

  • One: Hold them in sync. This could go with out saying. By no means let one decouple from the opposite.
  • Two: Use a software to handle them. Instruments make the upkeep of two variations a lot less complicated. Adjustments to 1, sync instantly with the opposite.
  • Three: Make modifications, even minor modifications, after a evaluate with the group. This prevents future conflicting modifications. In case your product is giant and sophisticated, I’d counsel a structured consumption course of for modifications.
  • 4: Schedule modifications to stop conflicts. When multiple product supervisor works on a product, the potential of battle begins. With every new product supervisor added past two, the potential for battle within the roadmap goes up exponentially.
  • 5: Hold one supply of the reality. Ensure you have one model (or one view in case you use a software) locked down. Solely make modifications after evaluate and when scheduled. Take care of any conflicts on the spot.

The artwork of crafting a product roadmap, as instructed by means of the story of two roadmaps, underscores the significance of tailoring the roadmap and setting applicable expectations for various audiences. Keep in mind that roadmap should serve two or extra distinct audiences: the inner product and engineering groups who want the main points whereas sustaining flexibility, and stakeholders/prospects, who solely want a high-level view that offers them confidence in strategic path.

Good luck and joyful constructing!

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