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B2B Advertising and marketing Instructions: [Research Round-Up] AI vs. People


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(This yr, I plan to commit a few of my Analysis Spherical-Up posts to a dialogue of educational analysis papers about synthetic intelligence. A few of these scientific papers will doubtless concentrate on evaluating the capabilities of AI to these of people at performing duties associated to advertising. This month’s Analysis Spherical-Up options an unpublished paper that compares the efficiency of AI vs. people at producing concepts for brand spanking new merchandise.)

Concepts are Dimes a Dozen:  Giant Language Fashions for Thought Era in Innovation

  • Authors – Karan Girotra, Cornell Tech and Johnson School of Enterprise, Cornell College; Lennart Meincke, Christian Terwiesch, and Karl T. Ulrich, The Wharton College, College of Pennsylvania
  • Date Written – July 10, 2023

This paper describes the outcomes of an experiment designed to check the efficiency of generative AI and people at producing concepts for brand spanking new client merchandise.

The duty used within the experiment was to generate concepts for a brand new product for the faculty pupil market that will promote at retail for lower than $50. The AI software used within the experiment was OpenAI’s ChatGPT-4.

The experiment used three “swimming pools” of latest product concepts.

  • First pool (200 concepts) – Concepts created with out AI help by college students enrolled in a product design course at an elite college.
  • Second pool (100 concepts) – Concepts generated by ChatGPT primarily based on the identical “immediate” as that given to the scholars.
  • Third pool (100 concepts) – Concepts generated by ChatGPT primarily based on the identical immediate and a pattern of highly-rated product concepts. 

All 400 product concepts have been evaluated by a panel of college-age people in america. The standard of the product concepts was primarily based on buy intent. Panel members expressed their buy intent by deciding on considered one of 5 choices – positively wouldn’t buy, most likely wouldn’t buy, would possibly or may not buy, most likely would buy, or positively would buy.

The Outcomes

The typical high quality of the product concepts produced by ChatGPT was increased than the typical high quality of the human-generated concepts. The typical buy likelihood of a human-produced concept was 40.4%, whereas the typical for a ChatGPT concept (with out examples) was 46.8%, and the typical with examples was 49.3%.

Of the 40 highest-rated concepts within the experiment, 35 (87.5%) have been concepts produced by ChatGPT.

The researchers additionally requested members of the evaluating panel to price the novelty of the brand new product concepts. On this experiment, the imply novelty worth of the human-generated concepts was increased than that of the concepts generated by ChatGPT. Nonetheless, the researchers famous that novelty didn’t seem like considerably correlated with buy intent.

Implications for Entrepreneurs

The Girotra et al. paper has vital implications for entrepreneurs as a result of it provides to our understanding of the capabilities of AI functions like ChatGPT.

The outcomes of the experiment described within the paper are much like the findings of different latest analysis, together with an experiment carried out by Boston Consulting Group (GCG) and students from 4 elite universities. I described this examine in a publish I wrote final fall.

Within the BCG examine, contributors have been tasked to generate concepts for a brand new shoe for an underserved market. They have been additionally required to develop a listing of the steps wanted to launch the product, create advertising slogans, and write a press launch for the product. The researchers discovered that contributors who used an AI instrument to finish the duties outperformed those that did not by 40%.

The outcomes of those research counsel that AI instruments primarily based on massive language fashions could also be higher than people at performing “brainstorming-like” duties the place the target is to generate numerous various concepts referring to a subject.

This consequence shouldn’t be that stunning. Giant language fashions are skilled on a voluminous quantity of information from extremely various sources. The flexibility to generate responses primarily based on such an unlimited repository of coaching information permits an AI instrument like ChatGPT to excel at brainstorming-like duties.

For entrepreneurs, the findings described within the Girotra et al. paper and related findings in different research counsel that AI instruments powered by massive language fashions might be notably properly suited to carry out content material ideation duties akin to producing potential subjects for weblog posts or producing potential social media posts.

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