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There are a variety of Digital River options in the marketplace, and you might not know what makes any of them stand out particularly.
It’s particularly vital to notice that Digital River is a service provider of document (MoR), which signifies that many cost service suppliers might not embody the form of complete companies you’re used to with an MoR.
On this publish, we cowl:
FastSpring handles the complete cost course of from checkout to remitting end-of-year taxes for SaaS firms. To study extra about how FastSpring may help you scale rapidly, join a free account or request a demo in the present day.
Why the Finest Digital River Different Is a Service provider of File
When you’re conversant in Digital River however aren’t conversant in the time period “service provider of document,” you may not be conversant in precisely what number of advantages include utilizing one.
Right here’s a refresher on what an MoR is and why — if your enterprise is presently utilizing one to monetize your SaaS, software program, or different digital product — you most likely wish to make sure you preserve utilizing one.
What Is a Service provider of File?
A service provider of document (MoR) is the entity that truly sells the products and companies to the client. Firms can function their very own MoR, however many choose to outsource that accountability to an organization like Digital River or FastSpring to promote items and companies on their behalf.
The MoR takes on the legal responsibility of SaaS transactions for you, which means they deal with every thing from cost processing, to chargeback administration, to assortment and remittance of taxes, and even compliance with native legal guidelines and laws. And since the MoR is responsible for points in these areas, they deal with resolving these points so that you don’t should.
Digital-commerce-reliant companies that make the most of an MoR can focus much less on ecommerce and extra on making nice software program, SaaS, video video games, cell video games, or different digital items.
What Makes a Service provider of File Totally different From Fee Service Suppliers?
Fee service suppliers (PSPs), like MoRs, function a bridge between companies that wish to promote a product, and the specialised networks and companies which might be wanted on the again finish to make these transactions occur. These specialised networks and companies might embody cost gateways, cost processing, a service provider account to just accept debit and bank card funds, and others.
PSPs often additionally embody some kind of ecommerce platform and/or integration performance (corresponding to APIs, plugins, particular integrations, and so on.) to combine their funds platform or checkout together with your on-line retailer or web site, however choices will fluctuate.
Nonetheless, cost service suppliers often cease wanting managing danger, dealing with taxes, and aiding with chargebacks. If guidelines and laws change in any of the areas or international locations the place you promote your product, you’d be chargeable for holding monitor of these modifications and updating your PSP processes and checkout accordingly.
Some PSPs might supply upgradeable cost options to get their companies nearer to people who an MoR contains routinely, however they’re typically bolt-on options, and they’ll include improve charges. For instance, Stripe has a fraud prevention improve known as Radar, nevertheless it comes with extra prices per transaction charges.
Develop With FastSpring, an Skilled Service provider of File
FastSpring is the main service provider of document for international software program firms, powering over a billion {dollars} in worldwide transactions yearly.
Listed below are just some of the explanations we’ve earned that popularity.
We Have Many years of Expertise
Based in 2005, FastSpring has twenty years of expertise with enabling international funds, and we’ve been part of the SaaS panorama because it has grown.
Due to this, our staff deeply understands the complexities of promoting digital items and software program, together with subscription administration and the entire nuanced wants that include it.
We’re Backed by Nice Traders
You don’t want to fret about FastSpring being worthwhile or dependable. Together with our expertise, we additionally supply the peace of thoughts that comes with being backed by a top-performing, extremely respected funding agency.
Due to Accel-KKR, FastSpring has the sources and proceeds wanted to assist scale your enterprise with on-line funds, whereas offering wonderful company, privateness, and safety governance.
We Develop When You Develop
Our a few years within the international funds platform business has additionally enabled FastSpring to develop over time — however that progress has solely occurred due to our nice prospects.
That’s for 2 causes: as a result of we work on a revenue-sharing mannequin, and since we’re a associate who desires that can assist you proceed rising.
1. FastSpring Makes Cash When You Make Cash
Due to FastSpring’s income sharing mannequin, we earn cash while you do. When your purchaser makes a purchase order, we cost a small fee payment on that transaction.
That signifies that when you’re not transacting, we’re not charging that fee.
Our staff will work with you to find out easy, flat-rate pricing primarily based in your quantity of enterprise and transaction time, and that pricing contains all of our platform’s options and instruments.
Study extra about FastSpring’s pricing right here, or request a gathering to debate extra particulars.
2. FastSpring Desires to Be Your Accomplice, Not Simply Your Funds Answer
Stardock was in a position to make the transition to SaaS subscriptions due to FastSpring’s ready-to-use present subscription infrastructure, however they noticed the mutual investments that we had been placing again into our personal platform to proceed creating new options and merchandise.
This made Brad Sams of Stardock really feel safe in Stardock’s partnership with FastSpring, as a result of he may see we had been in it for the lengthy haul. “As a result of the higher we do, the higher FastSpring goes to do. We’ve received to be sure that everyone’s profitable, and issues with FastSpring simply felt aligned.”
“FastSpring was on that path of continued funding and wasn’t simply gathering the paycheck each month and doing nothing.”
– Brad Sams, Stardock
Learn extra about Stardock’s expertise with FastSpring right here.
TestDome has additionally been very proud of FastSpring’s assist, noting that it goes from help with purchaser points and chargebacks all the best way as much as the highest of the corporate and our CEO.
TestDome CEO and co-founder Mario Zivic is pleased to have been utilizing FastSpring for a decade, saying that FastSpring has been the clear and straightforward selection for his or her service provider of document wants.
Moreover extra frequent assist for purchaser points like chargebacks, bank card points, and refund requests, Mario even acquired a proposal of recommendation from FastSpring’s CEO. That resulted in a private cellphone name and “a particularly priceless piece of recommendation,” noting that he has seen firsthand that “the willingness to assist and assist was not restricted to Assist — it went all the best way as much as the CEO.”
Learn extra of TestDome’s story about our partnership.
Award-Successful Buyer Assist and Buyer Success
The excessive stage of assist and repair has not solely been acknowledged by our prospects — it has additionally been acknowledged in our business.
In April of this 12 months, FastSpring’s assist staff received a Silver Stevie® award for Entrance-Line Buyer Service Group of the Yr within the “Know-how Industries – Laptop Software program” class.
Then in June, FastSpring’s buyer success staff received a gold Globee® award for Buyer Excellence within the “Achievement in Group Buyer Success” class.
We don’t simply say we wish to be a associate — we got down to show it.
Our Arms-On Migration Group Strives for Your Success
FastSpring assist isn’t solely there for you after you’ve onboarded — we wish to make sure you rise up and working on our funds platform as rapidly and simply as potential.
Our implementation staff of hands-on, extremely environment friendly gross sales engineers are specialists in FastSpring’s pre-built net storefront answer, the versatile and in depth FastSpring API, webhook options, and extra. They’re there that can assist you make a seamless transition by means of migration and integration.
FastSpring has highly effective integrations with best-in-class third-party options, together with WordPress, Zapier, and a number of Google companies. Study extra about FastSpring integrations right here.
Different Nice FastSpring Options
Listed below are a number of extra nice causes to make use of FastSpring:
- You’ll routinely be compliant with gross sales tax, VAT, and privateness laws around the globe.
- FastSpring accepts the highest 98% of cost strategies which might be utilized in 185 international locations throughout the globe, in 21+ languages.
- You’ll be able to customise seamless embedded or modal popup checkout experiences in your web site.
- We make it straightforward to supply coupons, reductions, and dynamic worth factors for promotions.
- Checkout could be streamlined to a single click on with 1ClickPay.
- Sturdy documentation that features AI-powered search for exact, related responses in actual time.
- And a lot extra!
To study extra, try our product overview, or signal as much as try our platform your self. Need personalised solutions? Request a demo with one among our specialists.
3 Extra Digital River Options
The next choices are frequent options you would possibly have a look at when you’re assessing Digital River rivals. Needless to say not one of the under choices are retailers of document, so you might must complement their companies, both internally or with extra distributors and companies.
Stripe
Stripe is a well known cost processor that permits companies to just accept debit playing cards, bank cards, and cell funds, with options corresponding to:
- Fee processing.
- A customizable UI and pre-built checkout flows.
- Easy subscription administration.
- On-line invoicing.
You might be questioning if it’s an choice for your enterprise just because it’s so ubiquitous, and it could seem at first to have decrease pricing than the service provider of document you’re presently utilizing. However that’s as a result of Stripe isn’t a service provider of document.
When you’re seeking to decrease your transaction prices and you’ve gotten the size, experience, time, and groups to assist the numerous companies you’ll be shedding by switching from an MoR to Stripe, this can be a superb choice for your enterprise. However you’ll must make up the distinction in companies misplaced, together with tax compliance, fraud administration, and extra. Stripe does supply merchandise to cowl a few of these wants, however they’re add-ons that may improve your general value — so any preliminary value financial savings would possibly rapidly disappear.
Nonetheless, if you wish to change from Digital River to a enterprise in the identical class with the options and peace of thoughts an MoR offers, Stripe most likely isn’t the suitable Digital River competitor for you.
Adyen
Adyen payments itself as an “end-to-end funds, knowledge, and monetary administration in a single answer.” Its cost options and monetary companies embody options and merchandise corresponding to:
- In-person and on-line funds in a single system.
- Income optimization with clever cost routing to enhance conversion charges.
- Subscription administration options like dunning automation.
- Threat administration with fraud detection and prevention.
Whereas Adyen has a few of the encompasses a service provider of document provides, you’ll nonetheless must handle your personal firm accounts and service provider accounts.
PayPal for Enterprise
PayPal is a well known digital pockets for private on-line funds, however additionally they supply a cost processing choice for small enterprise. PayPal for Enterprise is each an in-person and ecommerce answer.
(SaaS firms utilizing FastSpring may also course of funds utilizing PayPal.)
Different options of PayPal for Enterprise embody however are usually not restricted to:
- Constructed-in integrations with main on-line buying carts (corresponding to Shopify).
- QR code and POS techniques.
- Invoicing.
- Chargeback safety (solely obtainable for enterprise accounts with Superior Credit score and Debit Card checkout).
Moreover PayPal for Enterprise, PayPal additionally has a cost processor particularly for SaaS known as Braintree.
How FastSpring Can Assist
Want a service provider of document that can assist you develop your enterprise internationally? FastSpring is a full-stack, all-in-one cost answer for SaaS, software program, video video games, and different digital product companies.
Our companies embody VAT and gross sales tax calculation, assortment, and remittance; cost localization; regulation compliance; award profitable client assist; and a lot extra!
Join a free account or request a demo in the present day.
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Katie Stephan
Katie Stephan is the Senior Content material Strategist at FastSpring. Moreover her in depth advertising expertise, she has an MFA in inventive nonfiction writing and has served her native communities as a school writing teacher.
