BIGTeam Highlight: Creating Connections Via Expertise with Arlene Velazquez

As Senior Salesforce Enterprise Analyst for BigCommerce, Arlene Velazquez focuses on analyzing enterprise processes and enterprise methods associated information to find out the place and the way enhancements may be made. 

You will need to her to know the targets our stakeholders wish to obtain of their course of, permitting the group to collect enterprise necessities and design an answer that can attain its full potential. 

BIGTeam Highlight: Arlene Velazquez

Arlene Velazquez isn’t any apprentice to the know-how business. Her profession expertise highlights the connection ecommerce creates globally and, notably throughout Cybersecurity Consciousness Month, the significance of building cybersecurity insurance policies. 

How did you get into the ecommerce business?

Arlene Velazquez: “I joined the ecommerce (FinTech) business in 2013, 9 years in the past. I began as a receptionist for USAePay, now acquired by NMI. A couple of months later, I used to be promoted to customer support after which promoted to channel gross sales, the place I managed new and pre-existing reseller partnerships (IP-Branded, Co-Branded, Worldwide and Non-Delegated) and know-how partnerships (Magento, WooCommerce, and many others). 

“Finally, I transitioned into undertaking administration the place I managed EMV certification tasks with First Knowledge, TSYS, Paymentech, Cybersource, Heartland, Worldpay and Vantiv.”

What makes BigCommerce a fantastic place to work?

AV: “My expertise at BigCommerce has been wonderful. I can’t consider it’s been a yr already. The worker tradition makes it a beautiful place to work. Throughout my first yr, I’ve met many proficient friends which have welcomed me with open arms. 

“It’s good if you and the friends you’re employed with wish to develop and create an even bigger influence at BC. I can’t wait to see all the wonderful issues my friends will do in 2023.”

What’s probably the most fulfilling side of your function?

AV: “Delivering a profitable undertaking on time is fulfilling. I actually get butterflies in my abdomen. I take pleasure in simplifying guide processes by leveraging know-how, due to this fact when a brand new function is launched it’s thrilling to see how it will likely be utilized and the constructive influence it’s going to convey.”

It’s Nationwide Hispanic Heritage Month proper now. What does your heritage imply to you?

AV: “Studying, representing and being conscious of my heritage means every thing to me. I take pleasure in celebrating the contributions which were achieved and the various that can happen sooner or later.

“Seeing the world from a Latinx perspective is fascinating, I see how household, work and our tradition are crucial to us. I used to be taught that household is first and to comply with my desires and all the time dedicate 110% to every thing I do. My heritage has formed me into the individual I’m at present.” 

What are your passions outdoors of labor?

AV: “I take pleasure in spending time with my 4 yr previous daughter, household and pals. Residing in LA, it’s good to go to Disneyland on the weekends with my infant – we’re annual move holders. We love Disney! I additionally take pleasure in style, mountain climbing, live shows/festivals, enjoying video video games, watching actuality TV reveals, documentaries and discovering methods to contribute to my neighborhood.”

What do you store for many on-line?

AV: “I’m a style junkie. I often store for tops and jackets (coats, blazers, hoodies, and many others). Sure, jackets even when it’s summer time.”

In the event you had a web-based retailer, what would you promote?

AV: “I’d like to promote vegan skincare merchandise.” 

What’s your favourite BigCommerce retailer?

AV: “My favourite retailer is Skullcandy. Throughout center college, Skullcandy was my favourite model of earphones.” 

Because it’s Cybersecurity Consciousness Month, why do you suppose cybersecurity is essential? 

AV: “Cybersecurity is essential as a result of it helps people shield themselves from hackers, on-line phishing, malware and a lot extra. We reside in a world the place know-how is a necessary instrument in our daily routine. We use know-how to speak, difficulty transactions, handle property, retailer metadata, and many others.

“I respect Cybersecurity Consciousness Month as a result of it jogs my memory how essential it’s to implement strong cybersecurity insurance policies and procedures that can create safety and preserve us one step forward.”

What do you discover most fascinating about ecommerce?

AV: “Probably the most fascinating factor about ecommerce from my perspective is with the ability to hook up with the world instantly out of your pc. It’s good to have the ability to navigate via the Web and be capable to discover so many web sites with totally different merchandise from everywhere in the world. During the last couple of years, ecommerce has expanded enormously – can’t wait to see what it transforms into.”

The place do you see the way forward for ecommerce?

AV: “I see ecommerce increasing greater than what it’s at present. With latest know-how, I see ecommerce changing into just a little extra automated for purchasers.”