Welcome to our onboarding weblog collection, the place we spotlight clients and their journey with ActiveCampaign. Each month, hundreds of consumers full their onboarding expertise with us, having realized every little thing they should get began inside ActiveCampaign efficiently. We’ll be sharing a narrative from every month’s graduating class.
This month’s buyer story will spotlight RidgeIT, a frontrunner in Zero Belief Structure and Cloud Infrastructure for the federal government and industrial verticals.
Throughout our time in onboarding with RidgeIT, the first objectives included creating e-mail templates and several other automations for monitoring engagement and sending exterior communications.
“We have been in want of a sturdy e-mail advertising instrument that didn’t solely cater to B2C companies and ecommerce websites, but in addition to B2B. When researching all of the platforms on the market, we got here throughout ActiveCampaign,” stated Leigh Bruce, Advertising and marketing Supervisor at RidgeIT.
As we started working with RidgeIT throughout onboarding, we took further care to verify in between our scheduled calls to verify they have been at all times on observe. Due to that, they felt extra supported and we have been each in a position to come ready for every assembly. This made Leigh’s onboarding journey seamless for each her and us!
We accomplished onboarding in early June and are completely happy to report that Leigh is a really glad buyer and has continued working diligently in her account.
Since buyer suggestions is pivotal to us crafting our studying journeys at ActiveCampaign, right here is Leigh’s reflection on her expertise in onboarding:
How do you see your small business utilizing ActiveCampaign to resolve the challenges talked about above?
Leigh: First, the functionalities of ActiveCampaign will function an excellent asset to each our advertising and gross sales groups. Second, the mixing with our present CRM Microsoft Dynamics was a necessity. Lastly, ActiveCampaign has “all that” and way more reminiscent of an actual skill to amplify our webinar occasion technique.
Do you’ve any successes or “ah-ha” moments that you just’d wish to share?
My “a-ha” moments have been with the folks. We had some distinctive wants that wanted to be addressed from the IT angle, so we would have liked our onboarding course of to be tailor-made to what we would have liked to be taught the quickest to be able to execute the distinctive use circumstances we now have for this instrument. Not solely was the onboarding course of distinctive, however even the gross sales course of to start with was a nice expertise. I’ve appreciation for your entire workforce!
What do you like most about ActiveCampaign?
What I really like most about ActiveCampaign goes past the instrument, and it’s really the folks and assist and training you obtain. Their on-line training and assets are second-to-none.
RidgeIT has the suitable basis for fulfillment with ActiveCampaign, because of the assist of the gross sales, onboarding, and training workforce. We’ll make sure you observe up with Leigh and the RidgeIT workforce in a number of months to share a number of ActiveCampaign success metrics with you!
If you wish to be taught extra in regards to the platform that RidgeIT makes use of on daily basis to allow its advertising and gross sales groups, strive ActiveCampaign without spending a dime in the present day.
