At Zoho Help, we’re continually looking out for brand spanking new applied sciences to help our clients in fixing issues remotely. That’s why we’re excited to announce a brand new integration with Zoho Assembly!
Contemplate a state of affairs during which a distant help session requires technical help from technicians with various ranges of experience. Utilizing Zoho Assembly, you’ll be able to invite specialists from numerous corporations for technical help throughout the globe in a single assembly to collaborate, talk about, brainstorm, and supply options remotely.
A quick introduction to Zoho Assembly
Zoho Assembly is a web-based assembly platform that enables customers to host on-line conferences and webinars. Over 40K+ customers from a number of industries are at the moment utilizing Zoho Assembly to make fast choices in seconds by holding instantaneous conferences from anyplace and at any time.
Zoho Assembly has two primary options:
Assembly
Zoho Assembly permits help technicians to shortly provoke collaborative troubleshooting, coaching, and demos with as much as 250 individuals. Technicians even have the flexibility to view all their individuals by means of a number of video feeds, model their video with a customized digital background, lock classes for personal conferences, collaborate contextually by way of chat and whiteboard, and way more.
Webinar
Host reside webinars with as much as 3,000 attendees to offer full technical help to your clients and drive engagement by means of informative content material. Livestream webinars on YouTube, conduct reside polls, share supplies, and facilitate interactive Q&A classes. Entry complete webinar analytics to get helpful insights and generate high quality leads.
Find out how to entry Zoho Assembly in Zoho Help
Zoho Assembly is sort of simple to entry by way of the Zoho Help app:
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Go to help.zoho.com and log in to your account utilizing your Zoho credentials.
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Select the Assembly tab from the menu.
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Select an possibility underneath Assembly to both schedule a gathering or instantly start an audio or video name.
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You can too schedule a webinar from the Webinar part.
Study extra about Zoho Assembly and the way it works.
What does the Help + Assembly integration supply?
The Zoho Assembly platform gives a one-stop answer for all your online business’ on-line assembly and webinar wants. The Zoho Assembly platform allows customers to ship on-line coaching webinars or provoke on-line conferences for face-to-face real-time discussions utilizing audio, video, and display sharing.
Beneath are just a few options of Zoho Assembly:
Schedule a gathering or begin one immediately
Schedule your assembly forward of time by sending individuals an electronic mail invitation with the agenda, date, and time of the assembly. For fast discussions, begin conferences immediately and share the be a part of hyperlink with individuals by way of chat, SMS, or electronic mail.
RSVPs and reminders
Gather RSVPs from invitees, so you’ll be able to reschedule your assembly based mostly on who’s out there. Ship out automated electronic mail reminders with be a part of hyperlinks and convention data earlier than a gathering or webinar.
Whiteboard
Use Whiteboard to brainstorm concepts, take notes, draw flowcharts, and summarize conferences whereas working collectively in real-time with attendees.
Dwell polls
Immediately create reside polls, view the outcomes, and achieve insights.
Video webinars
Stream reside video feeds of organizers and co-organizers alongside your webinar presentation to make your video webinars extra interactive.
YouTube reside streaming
By broadcasting your webinar reside on YouTube, you’ll be able to attain a wider viewers. You can too choose your session’s viewers and livestream your webinar on YouTube.
Share session supplies
Earlier than the webinar, add session supplies in order that individuals can simply entry them. With a single click on, share mandatory PDF and video recordsdata seamlessly.
With Zoho Assembly now out there in Help, you’ll be able to collaborate with different customers to offer an improved buyer help expertise.
