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FastSpring is proud to announce that our buyer success group has received a gold Globee® award for Buyer Excellence within the “Achievement in Staff Buyer Success” class!
FastSpring Buyer Success Staff Will get Distinctive Outcomes
Our buyer success group was honored with this award thanks to a few key achievements:
1. Distinctive Outcomes
We constantly surpass targets and obtain unprecedented progress, exceeding buyer expectations and showcasing our dedication to excellence.
2. Strategic Agility
We take a proactive method to figuring out alternatives, implementing modern options, and adapting to market adjustments — all of which mirror our strategic imaginative and prescient, preserving us forward within the trade.
3. Buyer-Centric Tradition
We prioritize buyer satisfaction, nurture a collaborative tradition, and guarantee seamless teamwork throughout departments, demonstrating our dedication to distinctive service and profitable mission execution.
What Our Prospects Say
These accomplishments are echoed by FastSpring buyer suggestions responses about their buyer success managers (CSMs), together with:
- “The client success supervisor collaborated with us on revamping our buyer journey and redesigning the checkout expertise by implementing an embedded checkout, leading to a notable increase in conversion charges.”
- “Our buyer success supervisor performed a pivotal position in enhancing our common order worth (AOV) by facilitating FastSpring’s integration of a buying cart within the fourth quarter of the earlier 12 months. This integration empowered our prospects to make a number of product alternatives inside a single order as a substitute of being restricted to a single product selection with out the comfort of a cart.”
- “Our devoted CSM has constantly demonstrated distinctive responsiveness and proactivity in her position. We’re actually delighted to have her as a devoted CSM for us, and her contributions have been instrumental in our success.”
SocialBee’s Co-Founder and Chief Government Bee Ovi Negrean is regularly impressed by FastSpring’s assist and buyer success. Learn extra about his expertise right here.
The Globee® Awards
The Globee® Awards, named with a portmanteau of the phrases “international” and “enterprise,” have been created to acknowledge numerous forms of organizations world wide, particularly in enterprise and know-how classes. They current awards in 9 classes, together with Buyer Excellence, American Enterprise, Enterprise, Cybersecurity, Disruptor, and Ladies In Enterprise.
From the Globee® Awards for Buyer Excellence Gold Winner web page:
“To be acknowledged as a Gold Globee® Winner, an entrant wants to achieve a formidable common rating of 9.0 or above, or have the best rating of their class, in keeping with the judgment of the evaluators. This distinction marks the recipient’s superior efficiency, innovation, and management of their area, distinguishing them as leaders of excellence. The Gold Globee® Winner accolade celebrates not solely the person or group’s notable achievements but additionally encourages the broader trade group to goal for and obtain excessive requirements of excellence. It’s an acknowledgment of the winner’s exhausting work, expertise, and dedication to their space of experience.”
We all know how exhausting our buyer success group works to make sure our prospects and their companies succeed, so we’re not stunned they’ve been honored with this award!
If you’d like your SaaS, software program, online game, or digital items enterprise to profit from FastSpring’s continued dedication to buyer success, arrange a demo or join to take a look at the platform your self.
Katie Stephan
Katie Stephan is the Senior Content material Strategist at FastSpring. In addition to her intensive advertising expertise, she has an MFA in inventive nonfiction writing and has served her native communities as a school writing teacher.
