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HomeMarketing AutomationLearn how to Use AI to Market Your Small Enterprise

Learn how to Use AI to Market Your Small Enterprise [+ My Favorite AI Tools]


Being a small enterprise is each simpler and more durable than ever. Sure, the competitors is hard, however there have by no means been extra AI instruments that may assist you in virtually each phase of what you are promoting.

woman runs a small business with the help of AI

For instance, I might lengthy wished to promote merchandise with my designs. Nonetheless, the considered getting began and excited about the preliminary steps felt overwhelming.

Download Now: The Annual State of Artificial Intelligence Report

Seems, I used to be fallacious. With the assistance of AI instruments, I bought the title, slogan, and model coloration strategies in only a few minutes, they usually had been all gorgeous (extra on this later).

So, on this piece, I’ll present you ways AI can profit your small enterprise, going far past simply communication and content material creation. Let’s dive in.

How AI Can Degree Up Your Advertising and marketing

There are such a lot of completely different ways in which AI can enhance your advertising, and the listing might in all probability embody greater than 100 methods, however I’ll present you the 12 biggest.

1. Rushing Up Content material Writing

79% of entrepreneurs imagine that AI improves the standard of the content material they create. And I completely agree. AI has modified content material advertising in a really optimistic approach (in fact, solely for many who know how one can use it correctly).

Fighting author’s block? AI can analyze tendencies and recommend partaking content material concepts which is the highest cause why many entrepreneurs use AI, in accordance with our examine.

Top 5 ways AI is used by marketers

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It may well additionally automate repetitive duties comparable to producing website positioning descriptions and social media posts.

Moreover, AI can enhance content material by checking grammar, spelling, and sentence construction to make sure readability and professionalism. Some AI assistants, like Jasper, may even adapt their writing fashion to match your required tone.

However bear in mind, none of those instruments are plug-and-play options. You continue to want creativity and stable writing abilities. In any other case, the content material may pontificate, and readers will discover it is AI-generated. So, be able to tweak and refine.

Professional tip: We now have a free content material assistant ChatSpot, which mixes the ability of ChatGPT with distinctive knowledge sources like HubSpot CRM to streamline your working day.

ChatSpot by HubSpot

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2. Automating Personalised Presents

Personalization isn‘t nearly sending generic birthday coupons anymore.

It’s good to perceive every buyer’s preferences after which craft particular affords only for them. Despite the fact that it could appear to be a mountain of labor, AI can swoop in to save lots of you.

Based mostly on buyer knowledge, AI can personalize your advertising content material, suggestions, and affords for every particular person buyer.

This may considerably enhance CTRs, conversion charges, and, most significantly, buyer satisfaction. To show how AI may help with personalization, I explored a bit and located an ideal case examine.

U.S. Magnificence retailer Ulta Magnificence benefited from SAS Buyer Intelligence 360, which mixed all their knowledge and despatched customized messages and proposals to every buyer.

The result? An enormous win. Ulta Magnificence’s gross sales went via the roof — an unimaginable 95% of their gross sales had been influenced by their customized advertising efforts.

Ulta Beauty x SAS case study

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Professional tip: At all times analyze buyer sentiment in the course of the checkout course of. When you discover they’re hesitant, let your AI recommend a much less pushy and extra intriguing CTA like “Are you certain you want me? Let’s discover out” as a substitute of “Purchase Now.” This refined shift can tackle buy anxieties and enhance conversion charges.

3. Analyzing Buyer Conduct

AI is severely good at sifting via large quantities of buyer knowledge — web site visits, app interactions, social media exercise, buy historical past, e-mail clicks, and extra.

It may well map out the completely different touchpoints clients work together with on their method to making a purchase order, so you possibly can determine any roadblocks or friction factors within the buyer journey.

It may well additionally analyze buyer buy historical past to determine merchandise that clients are seemingly to purchase collectively. You should utilize this data to create focused upsell and cross-sell campaigns that enhance the typical order worth.

One fairly good device for this objective is Adobe Buyer Journey Analytics, which supplies insights into clients’ journeys throughout channels — on-line and offline. It affords linked knowledge and limitless buyer knowledge assortment. And you may get contextual insights immediately, which is a large plus.

Adobe Customer Journey Analytics

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Professional tip: Give a attempt to HubSpot’s Behavioral Focusing on device to create segmented lists primarily based on personas and engagement ranges. Plus, the device helps determine and reply to high-intent behaviors like web site visits, e-mail interactions, and kind submissions.

Behavioral targeting by HubSpot

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4. Predicting Viewers Conduct

Top-of-the-line issues about AI is its capability to foretell viewers habits and pinpoint clients who’re tremendous curious about taking some motion or those that are susceptible to churning (canceling a subscription or stopping utilizing your service).

As an example, Google Analytics and its Predictive audiences are nice for this objective. Predictive audiences assist goal customers more likely to take particular actions, like making a purchase order quickly.

It contains customers with excessive chances of performing particular actions. As an example, “Doubtless 7-day purchasers” embody these with excessive buy chances. Including further situations can refine the viewers even additional.

Prediction Audiences by Google AI insights

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Professional tip: Accomplice with trade consultants and development forecasters to develop “what-if” eventualities to your buyer journey. Discover potential disruptions, altering buyer expectations, and even the impression of latest applied sciences.

5. Automating E-mail Campaigns

E-mail advertising automation has been round for some time, however new AI instruments are making it even higher.

They may help you write extra attention-grabbing emails and perceive what your subscribers like. This allows you to spend much less time planning and extra time working profitable campaigns.

Right here’s how AI may help you with emails:

  • Analyzes person knowledge to ship focused messages that resonate, boosting open charges and clicks.
  • Checks historic knowledge and subscriber habits to foretell the optimum ship time, so your emails land in inboxes when recipients are more than likely to open and interact.
  • Automates A/B testing of assorted e-mail components like topic traces, CTAs, and design layouts to determine the perfect variations for future marketing campaign
  • Analyzes your e-mail content material and flag potential spam triggers, so you possibly can keep away from touchdown within the dreaded junk folder.
  • Identifies subscribers susceptible to unsubscribing and creates customized re-engagement campaigns to win them again.

Professional tip: HubSpot’s AI assistant can create an e-mail that grabs consideration and will get your subscribers clicking via to your content material. It crafts catchy topic traces, product descriptions, and even complete e-mail drafts.

HubSpot’s AI Assistant

6. Conducting Analysis

Market analysis will be time-consuming and labor-intensive. That’s why 48% of entrepreneurs use generative AI for analysis. This is how:

  • No extra legwork. AI automates boring duties like sending surveys and sorting piles of responses.
  • Thoughts studying (virtually). AI can analyze social media posts, evaluations, and surveys to know the feelings and opinions hidden behind the phrases.
  • Recognizing hidden clues. AI can scan large quantities of information to search out tendencies and patterns that you simply may miss by yourself.
  • Seeing into the long run (kind of). AI can analyze knowledge to foretell how clients may behave and what tendencies may emerge. This allows you to make smarter choices about merchandise, campaigns, and the place to take a position your assets.
  • Tailor-made questions for tailor-made solutions. AI can personalize surveys and robotically create questions for various buyer teams, which saves numerous time.

What do marketers use generative AI for?

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Professional tip: HubSpot Service Hub affords entry to superior Buyer Suggestions Software program, which helps you run surveys and achieve insights into your clients’ procuring habits. Plus, there are tons of ready-to-go survey templates, so you possibly can rapidly study your clients’ habits and preferences.

HubSpot Customer Feedback Software

7. Transcription and Summarization

After having a brainstorming session together with your advertising group, you undoubtedly don’t need to spend time sifting via hours of recordings.

You want somebody, and even higher — one thing — to do it for you. That’s the place AI transcription instruments take the stage.

Really, 63% of entrepreneurs use AI instruments to take notes and summarize conferences.

Earlier than including such software program to my toolkit (Notta is presently my fav), I used to be continuously scrambling to take notes, apprehensive about lacking one thing essential.

This left me feeling overwhelmed, and admittedly, I hated conferences altogether. Emails had been my haven — clear, written communication the place I might hold observe of all the pieces.

Now, I will be absolutely current within the dialogue whereas, after the assembly, sorting all transcripts into clear textual content and bullet factors.

Notta.ai transcription tool

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Professional tip: Most AI transcription instruments have the flexibility to summarize your entire transcript into bullet factors to make it clearer and extra organized. Additionally, should you want a particular phrase you possibly can merely discover it by typing it within the search bar.

8. Automating Social Media Administration

To market your small enterprise, you want to be lively on social media and hold common observe of what’s occurring there, which will be overwhelming.

That’s why you want AI-powered social media instruments that provide a spread of options that can assist you:

  • Schedule posts effectively. Plan your content material calendar upfront and publish throughout all of your social media platforms at optimum instances.

HubSpot social media post scheduler

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  • Craft partaking content material. Generate content material concepts, write engaging captions, and personalize posts for every platform.
  • Achieve viewers insights. Monitor model mentions, analyze buyer sentiment, and determine tendencies to know your viewers higher.
  • Optimize adverts. Enhance your promoting efforts and determine related influencers for advertising campaigns.

Professional tip: HubSpot AI Social Media Put up Generator refines publish concepts, adjusts tone to match your model, and helps create higher posts in much less time. You can too repurpose posts by channel and observe the ROI of SM accounts.

HubSpot AI SM post generator

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9. Quicker Video Creation

Out of 701 individuals we requested about their favourite content material sorts, 45% stated they like quick movies like TikToks, whereas 24% favor longer movies.

So, it’s clear — if you need what you are promoting to face out, you want video content material. However, for small enterprise house owners and startups, hiring skilled videographers and editors generally is a budget-breaker.

Fortunately, AI instruments for video creation are extremely good.

They can help you script, generate, and even edit movies with no need professional tools or experience. These instruments flip your concepts into partaking visuals with options like text-to-video conversion and photographs libraries.

InVideo AI video creation tool

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Some standard choices are InVideo, Lumen5, and Kapwing, all providing user-friendly interfaces and budget-friendly plans.

Professional tip: Keep away from inventory footage that screams “pretend” and “boring.” At all times movie a few of your content material with a cellphone (it doesn’t should be a professional digicam), add your clips, after which let the AI device do its a part of the work.

10. 24/7 Buyer Help

Not like human reps who want breaks and work restricted hours, AI chatbots are tireless. They’ll reply buyer queries and supply primary help anytime, day or evening.

That is particularly good for small companies with restricted employees or working in world markets with completely different time zones.

We surveyed individuals to see how they really feel about utilizing AI chat for buyer help on web sites. It seems that 25% all the time flip to internet chat for assist, whereas solely 15% favor sending direct messages.

The advantage of AI chatbots is that they’re skilled to deal with varied FAQs and customary points.

As an example, a clothes retailer chatbot might reply questions on sizing, return insurance policies, or order monitoring.

AI bot could have all solutions to those questions as a result of they’re normal and repetitive, so human reps can deal with extra complicated issues that require a private contact.

Professional tip: You’ll be able to construct your AI chatbot utilizing HubSpot’s Free AI Chatbot Builder. Candy spot? No coding abilities required. Your chatbot will qualify leads, schedule conferences, and provide buyer help round the clock. The perfect half? You’ll be able to customise it to completely match your model.

HubSpot Free AI Chatbot Builder

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11. Clever Promoting

As a small enterprise proprietor, the very last thing you need is to throw cash on adverts that deliver nothing. That’s why you need to take into consideration incorporating AI promoting instruments. AI digs via details about previous clients and web site guests.

It analyzes issues like demographics (age, location) and shopping habits to know who your superb buyer is.

With this buyer profile in hand, it finds related individuals on the net and personalizes your adverts accordingly. One other approach to make use of AI instruments in promoting is for designing.

Kipp Bodnar, HubSpot’s CMO, shared that utilizing AI to design adverts for subscriber development slashed contact acquisition prices by 300%.

How A $25B Firm Makes use of A.I. To 300x Their Advertising and marketing Outcomes (#129)

An incredible AI promoting device is AdCreative.ai, which helps generate high-performing advert creatives rapidly. It supplies insights, generates textual content and headlines, creates social media publish creatives, and even produces super-quality movies for adverts.

AdCreative.ai

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Professional tip: Contain customers in your AI-powered promoting to ditch the chilly, “robotic” really feel. Encourage UGC via contests or challenges. Then feed the customer-created pics/movies to AI instruments and watch the magic occur.

12. Search Engine Optimization

Final however not least, AI instruments may help with website positioning — not just for website positioning content material creation but additionally for key phrase analysis, competitor evaluation, and general optimization.

As an example, right here’s how HubSpot website positioning instruments could make “rating climbing” simpler:

  • Get key phrase suggestions to optimize your web site content material.
  • Plan your content material technique by discovering related matters to focus on—people who resonate together with your viewers and enhance search authority.
  • Generate content material concepts primarily based on search reputation and competitors.
  • Monitor your web site’s website positioning efficiency with detailed experiences.
  • Combine with Google Search Console for even deeper insights.
  • Scan your web site with an website positioning suggestions device that exhibits enchancment alternatives robotically.
  • Use AI Weblog Author to generate partaking website positioning posts from outlines or bullet factors.

Professional tip: Use AI Paragraph Rewriter to refresh present content material for relevance and engagement, extending its attain and effectiveness.

HubSpot AI paragraph rewriter

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My Favourite AI Advertising and marketing instruments

I really like AI advertising instruments, and I’m usually impressed by them. I’ve tried so many various ones. And of these instruments, listed here are my 4 favorites.

1. ChatGPT Plus

My without end favourite is undoubtedly ChatGPT, particularly its Plus model, which I can entry even throughout peak instances and get quicker responses.

I all the time say that ChatGPT is essentially the most versatile device ever. I exploit it for all types of my initiatives.

  • Must kind out the messy knowledge order? ChatGPT helps.
  • Must create an article define? ChatGPT helps.
  • Want to know the overly sophisticated legislation? ChatGPT helps once more.
  • Must proofread, reword, and discover a artistic angle? ChatGPT 4 helps right here.

An important factor to get essentially the most out of ChatGPT is to present it the clearest attainable instructions so it might perceive you and adapt to your writing fashion, tone of voice, or activity.

Good prompts are key.

When you give it a superb command, it’s going to do loads for you, and also you’ll keep away from generic phrases comparable to “unleash,” which the entire world is making a joke of. As an example, let me present you ways I used it to invent the title for my store.

Right here’s the immediate I despatched:

“I want some concepts for a novel title for my new merch model. I‘ll promote garments that includes customized prints, capturing moments with household and buddies that maintain sentimental worth. I need the title to be cute, perhaps with ’appeal‘ in it. However right here’s one thing essential: it needs to be completely made up, invented, fictional, simple to recollect, and sound good. Give me some good phrases with all these qualities, please.”

The ChatGPT urged many nice concepts, however the winner was Charmaloo. I used it for my slogan as properly, so right here you possibly can see the ultimate outcome:

Brand name and slogan

It additionally urged utilizing vibrant colours to seize consideration and even supplied coloration codes for me to select from for my Insta feed. How wonderful all of it appears to be like:

Instagram feed

The LinkedIn publish beneath exhibits simply how nice ChatGPT will be — it acted like a CEO. Sure, an actual CEO. It made choices on the model title, product design, pricing, and even advertising technique.

ChatGPT acting like a CEO

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Learn the entire publish right here.

Submagic

As somebody who enjoys creating movies for each my social media and shoppers, Submagic has been a lifesaver.

The first cause I selected it over maybe some extra standard names is that it helps 48 languages. As a bilingual particular person, I usually want automated captions in languages apart from English.

The perfect half about Submagic is that it generates 98% correct real-time captions in actually seconds to some minutes, relying on the size of the video.

More often than not, I don’t even should edit something after its job. Different instances, there are simply perhaps a letter or two or some commas. However general, it’s very, superb.

Submagic

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There’s a nice alternative of various fonts, and it robotically provides related emojis, which is incredible. This device has saved me a lot time. Now once I do not forget that I used so as to add subtitles manually, I might cry. Actually.

Grammarly

One of many instruments I exploit each day is Grammarly, and I can‘t think about dwelling with out its AI powers.

Nonetheless, I’m not a giant fan of it relating to strategies. Typically, Grammarly affords corrections that truly disrupt the movement and tone of my content material. I really feel like its concepts throw off the vibe I am going for.

Grammarly

So, I primarily use it to catch misspelled phrases and typos. Additionally, I really like its cellphone app, which permits me to rapidly repair errors in my messages as properly.

Talking of the app, I can not get sufficient of Grammarly’s coolest notifications I obtain when fixing all of the errors in my textual content. As an example, look how candy that is:

Grammarly’s phone notification

Jasper

Whereas ChatGPT affords loads, Jasper is No.1 for my social media wants.

Its pre-built templates are incredible. I merely choose the specified SM template, add a fast one-sentence rationalization and bam — my publish is prepared with emojis and hashtags.

However the primary cause why I really like Jasper is its uncanny capability to “get me.” Once I select the specified tone of voice and alter the parameters, Jasper nails it 8 out of 10 instances.

It understands the nuance I am going for—playful and conversational for Instagram or informative and authoritative for my LinkedIn. It actually has a “really feel” for that as a result of you possibly can educate it.

Jasper’s templates

It additionally helps me with all video-related issues, comparable to hooks, scripts, titles, and descriptions — principally all the pieces wanted to make sure my video begins off on the suitable foot and seems glorious.

Jasper’s templates

Everybody wants AI.

Your small enterprise wants the assistance of AI to maneuver quicker, smoother, and save money and time. However when you develop, you’ll nonetheless want it to proceed rising, enhancing, and never falling behind.

And no, you don’t want to make use of it solely for enterprise functions.

As a small enterprise proprietor, managing non-work-related actions and each day plans will be tremendous difficult, proper? AI can lend a serving to hand with this, too.

If I had to decide on only one device that each small enterprise proprietor ought to use, it is ChatGPT Plus. It may well help with planning, methods, ideation, knowledge extraction, content material creation, and even coding and website positioning.

And bear in mind — the extra good instruments you may have in your toolkit, the higher, quicker, and extra productive you will be, so that you’ll have extra time to benefit from the fruits of what you are promoting. So, don’t run away from AI — embrace it as a substitute; it’ll repay.

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