Friday, September 1, 2023
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Turbocharge Your Advertising and marketing With Viber For WebEngage


We’re very excited to announce WebEngage’s integration with Viber to achieve its clients by way of wealthy multimedia messaging, personalised interactions, and real-time conversations.

Within the ever-evolving digital panorama, establishing significant connections with clients necessitates a strategic presence on the platforms they gravitate in the direction of. Viber, a distinguished messaging app with a worldwide presence, presents a strong medium to have interaction, inform, and delight your viewers.

WebEngage’s integration heralds a brand new period of buyer engagement, the place manufacturers can forge stronger connections and ship significant experiences on a platform that resonates with hundreds of thousands worldwide.

Advantages of integrating Viber:

  • International Attain: By incorporating Viber into the WebEngage ecosystem, companies can faucet into numerous engagement alternatives. This synergy unlocks pathways to attach with a worldwide viewers, significantly within the SEA area, enhancing outreach on an unprecedented scale.
  • Multimedia Messaging: Utilizing Viber’s wealthy media messages, together with photographs, movies, texts, and information, to convey your messages in additional participating and artistic methods, manufacturers can elevate their messaging recreation throughout the WebEngage framework.
  • Personalization: With WebEngage’s integration of Viber, you possibly can personalize communication, thereby harnessing person preferences, behaviors, and demographics.
  • Conversion Potential: The interactive nature of Viber messaging, mixed with its skill to incorporate buttons, hyperlinks, and calls to motion, creates one other layer on the WebEngage personalization stack, thereby making a direct path for driving conversions, whether or not directing customers to a web site, app obtain, or a particular promotional supply.

Benefits of integrating viber

Occasions:

You may create, execute, observe, and analyze a bunch of occasions on the WebEngage dashboard for Viber.
A number of the occasions you possibly can observe & analyze are:

  1. Message despatched/accepted /rejected/ delivered/ failed or queued.
  2. Occasion fired when a person has been added to the Management Group
  3. Occasion fired when the person opens and views the message
  4. Stay Consumer Exercise card
  5. Stay Marketing campaign Interplay,
  6. And extra.

Use Circumstances For Viber

Viber’s distinctive options and capabilities allow companies to create progressive and fascinating experiences.
Use cases for Viber
Let’s take a look at among the use instances you possibly can clear up for with WebEngage’s integration with Viber:

  1. Video Engagement: Showcase new options by way of product launch movies. Furthermore, you can too present person steerage with how-to movies, ship instructional tutorials and classes, and share professional insights and business tricks to inform and have interaction.
  2. Picture-driven Promotions: Create urgency with time-bound presents that includes visually interesting photographs. It’s also possible to announce gross sales and distribute promotional coupons by way of fascinating visuals.
  3. Transactional Messaging: With Viber’s integration, you possibly can inform clients of order updates and delivery notifications. Furthermore, you can too share direct hyperlinks to webinars and occasions for straightforward entry and infuse messages with emoticons for a personalized effect and enhanced communication.
  4. Personalization and Re-engagement: Solicit person suggestions and scores to boost buyer interplay and re-engage customers with tailor-made messages to reignite their curiosity.
  5. File Sharing: With file sharing, you possibly can seamlessly ship PDF and doc invoices for straightforward entry and supply customers with downloadable instructional assets so as to add worth.
  6. Partaking Interactive Content material: Supply language studying classes and quizzes for interactive schooling.
  7. Immersive Storytelling: Craft participating narratives utilizing wealthy media parts to captivate customers.
  8. Appointment Reminders and Updates: Ship well timed appointment reminders and reserving notifications to make sure a seamless expertise.

Conclusion

Embracing the huge digital panorama, Viber presents companies a strong avenue to reshape their advertising methods and forge extra profound connections with their viewers. By way of this collaboration, WebEngage amplifies the potential of Viber, enabling manufacturers to ship fascinating multimedia experiences, have interaction in real-time dialogues, and craft bespoke messages that resonate universally.

We’re right here to propel your engagement methods to new horizons utilizing the dynamic capabilities of Viber. Take a demo now.

Please be aware: That is an access-controlled function. To allow Viber for your corporation, attain out to assist@webengage.com or your Buyer Success Supervisor.
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