An important buyer expertise depends on manufacturers aligning each interplay throughout every of their many touchpoints, making a seamless omnichannel journey. In 2020, omnichannel buying jumped 50% because the Covid-19 pandemic compelled many modifications on corporations, particularly the necessity to serve prospects digitally. Prospects anticipate to seamlessly transfer between internet, cellular, and in-store and so they anticipate interactions to be contextual, constant, and related to them.
This webinar will draw on key traits and findings from Econsultancy’s new Reaching Omnichannel Excellence Greatest Follow Information and can look at:
- What constitutes a great omnichannel expertise and the advantages of delivering on this
- The success elements to creating an Omnichannel Technique and overcoming obstacles
- Delivering useful omnichannel experiences throughout all touchpoints
- Getting omnichannel advertising and marketing proper to drive engagement, loyalty and retention
This webinar shall be hosted by Econsultancy Senior Analyst, Lynette Saunders.
